IP Operations Specialist Engineer 2nd Line
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.
Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.
With these skills, you are a great candidate:
• Very good knowledge of networking principles and protocols: IP technologies, IP (Routing, Switching), BGP, MPLS (option A/B/C), RR, Layer 3 VPN and Layer 2 VPN/VPLS/EVPN, IS-IS, OSPF, VPC, equivalent knowledge of CCNP/CCIP;
• Good knowledge of firewalls: Checkpoint/Juniper/CISCO ASA/ F5/Nokia/ Fortinet or equivalent.
• Hands-on Huawei Routers, Nokia-ALU products
• Basic Linux operation/experience (networking and tcpdump)
• Team working oriented.
• English (spoken and written)
• University degree: faculty of Electronics , Telecommunications and Information Technology
• 1-2 years of experience in IP Network Operations and Maintenance activities
• CISCO/Juniper trainings and certificates or equivalent
Your day to day:
2nd Line Operations of IP Networks in a multi-vendor environment.
Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for IP Network Elements.
In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.
With these activities, you will have a great impact on our business:
• In case of incident assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of IP Network.
• Perform proactive maintenance activities to prevent incidents and constantly optimize the network. Take corrective measures based on performance management and indicators trend analysis
• Assure planned work activities, network rollout, software upgrades and parameter changes in IP network ensuring quality of service and avoiding regression on network functionalities.
• Perform acceptance test and integration/configuration activities of new network elements of the IP network.
• Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network
Sounds like the perfect job? We’ve got even more to offer:
• Work from Home– Hybrid approach
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!