Consultant for Storage and Backup Services - IT (TM)
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Employer: | Continental |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 24.12.2022 |
Remote work: | On-site |
* Working in a global Team of experts, steering providers across Regions in APAC, Europe and Americas;
* Provider consulting for locations in the area of storage and backup;
* Definition and design of Technical solutions and processes;
* Support locations with Budget planning activities;
* Service development such as automation e.g. provider control based on KPI's and SLA's;
* Assist and guide technical troubleshooting of service providers to diagnose, isolate and correct system related issues;
* Monitor and handle of ITSM tickets system/queue.
Job Requirements:
* Academic degree in information sciences or comparable qualification;
* Excellent interpersonal, verbal and written communication skills with strong customer focus;
* Knowledge in the area of : Storage systems (Netapp, Dell-EMC, Pure) Backup Software like HPDP or Commvault;
* Experience in the area of AWS and/or Azure;
* Familiar with ITSM processes;
* Fluent in English.
What we offer:
Pay for Performance:
* Achievement Bonuses and Rewards;
* Relocation Bonus for non-Timisoara Residents;
* Recommendation Bonuses for new team members;
* Flexibility Program including flexible hours, mobile work and sabbaticals.
Wellbeing:
* Health & Wellness (Private Health Insurance, Life Insurance, Sport activities etc.);
* Different discounts (glasses, tires, medical, shopping);
* In-house restaurant & coffee corners.
Life-Long Learning:
* Technical, Soft Skills & Leadership trainings;
* Dedicated Programs and Conferences;
* Free Language Courses (English, German, French etc);
* Access to e-learning platforms;
* Career development opportunities (local and international);
* Internal development communities (Experts, Agile Community of Practice, Artificial Intelligence etc).
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