Model scrisoare de intentie. Descarca modele pregatite de specialisti dn care merita sa te inspiri
Customer Service Representative - German or French language
This job is no longer active!View all jobs WNS Global Services activeView all jobs Customer Service Representative - German or French language active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.ro |
Employer: | WNS Global Services |
Domain: |
|
Job type: | full-time |
Job level: | Student/Graduate |
Location: |
|
Updated at: | 26.12.2022 |
Remote work: | On-site |
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.
WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.
Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.
We are most admired for our people, partnership approach, performance and domain expertise.
Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.
About WNS Romania:
WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.
Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.
We are most admired for our people, partnership approach, performance and domain expertise.
You will enjoy:
- Bonuses for your results
- A great office, a friendly atmosphere and a multinational environment
- Wide range of development and training options (including soft skills and language courses)
- Free coffee and fruits to keep you energized but also medical coverage
- Bookster and Benefits Online for you to enjoy your hobbies
- Outstanding communication skills, both written and verbal
- Demonstrated ability to handle multiple tasks
- Proficiency in computer skills
- Ability to follow set instructions and process steps
Job Description
- Telephone support for our business customers
- Advice on travel products such as flights, trains, rental cars, hotels via different tools
- Assistance to travelers during unexpected travel difficulties, e.g. flight delay, bad weather, etc.
- After-sales support for customer inquiries, e.g. cancellation, complaints, rebooking
- Receiving, updating and/or logging all requests
Responsibilities
Job Description
- Telephone support for our business customers
- Advice on travel products such as flights, trains, rental cars, hotels via different tools
- Assistance to travelers during unexpected travel difficulties, e.g. flight delay, bad weather, etc.
- After-sales support for customer inquiries, e.g. cancellation, complaints, rebooking
- Receiving, updating and/or logging all requests
Job-uri similare care te-ar putea interesa: |
|
---|---|
GAcademy - Language upskilling program for French speakers (Bucharest, RO) Aplica fara CV | |
Customer Services Agent with French Aplica fara CV | |
Customer Representative (Bilingual: French/English) – On-site, Bucharest BUCURESTI, | |
Vezi job-uri similare (205) |
Raporteaza eroarea la