Junior Cashback (3 Months Internship)
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Employer: | Samsung Electronics Romania (SSC) |
Domain: |
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Job type: | freelancer-colaborator |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 25.12.2022 |
Remote work: | On-site |
For over 70 years, Samsung Group has been dedicated to making a better world through diverse businesses that today span advanced technology, semiconductors, skyscraper and plant construction, petrochemicals, fashion, medicine, finance, hotels and more. Our flagship company, Samsung Electronics, leads the global market in high-tech electronics manufacturing and digital media.
Requirements
Must be a University student or graduate
Proficiency in English (German, French or other languages would be considered a plus)
Excellent eye for details and curiosity to investigate
Flexibility / adaptability to cope with a dynamic working environment and a new project setup
Customer orientation and great communication skills to interact with a variety of clients
What is the role about?
You will be part of a new team that will manage Cashback related processes for Samsung customers, across Europe. This position has primary ownership of ensuring that all cashback payments and associated reporting are completed on schedule and follow established procedures and policies.
In this role, you will mainly be responsible for the following activities:
Develop or update standard operating procedures
Collaborate with different stakeholders to ensure timely completion of project deliverables
Perform a series of pre-defined checks over the documents submitted by Samsung customers
Document and evaluate customer submissions for cashback requests
Create claims and process payments
Act as escalation point for complex issues
Take ownership of customers issues and follow problems through to resolution
Why is Samsung SSC Europe the place to be?
The future that we wish to create begins with our employees. We invite YOU to shape the future with us. Being one of the best in the industry comes with hard work, but we also make it rewarding through:
- Meal tickets (15 RON / day)
- Lunch bonus, in addition to meal tickets (160 RON net)
- 25 vacation days per year
- Private medical subscription
- Discount to Samsung products
- Support for continuous learning via in-class, online trainings and books (Bookster subscription)
- Gym subscription
- Daily fresh fruits in the office
- Fun team buildings & team events
Please note that this job will be on an outsourced contract - 3 months
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