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Customer Specialist with French - Cluj Napoca
Acest job nu mai este activ!Vezi toate job-urile CTP Group active.Vezi toate job-urile Customer Specialist with French - Cluj Napoca active pe Hipo.roVezi toate job-urile in Customer support - Client service active pe Hipo.ro |
Angajator: | CTP Group |
Domeniu: |
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Tip job: | full-time |
Nivel job: | 0 - 1 an experienta |
Orase: |
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Actualizat la: | 07.08.2023 |
Remote work: | On-site |
Atragem, identificam și selectăm cel mai potrivit candidat.
CTP Group oferă soluții de recrutare, oferind clienților săi servicii personalizate în funcție de specificul activității.
CTP Group a fost infiintata in anul 2009 pentru a oferi soluții care să permită companiilor din Romania să aibă acces la cei mai potriviți candidați din industria automotive, cea a serviciilor, precum si companii implicate in productie de serie, industria electronica, cosmetice, FMGC si industria maselor plastice.
For our client, a BPO company located in Cluj-Napoca, we are looking for Customer Specialists.
- Positive attitude, communicative and proactive
- Excellent communication and relationship skills, customer-oriented attitude
- Ability to organize and cooperate
- Excellent analytical skills
- Basic knowledge about technology
- C1 level of French + good command of English (both written and spoken)
- Receives inbound calls from end customers, emails, and messages
- Identifies the client's needs correctly and offers the necessary support
- Provides prompt and accurate feedback to the client, depending on the nature of the resolution and the client's availability
- Cooperates with the hierarchical superiors or with the other departments to solve customer requests
- Makes follow-up and schedule calls to client
- Competitive salary package
- Monthly bonus
- Meal vouchers
- Private medical insurance
- Work from the office - Location: Cluj-Napoca
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