Antifraud, Payments Risk Specialist

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Employer: Superbet
Domain:
  • Others
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 03.01.2023
    Short company description

    Fondat în anul 2008, grupul Superbet este o companie de tech & entertainment, fiind liderul industriei de pariuri sportive din România.

    Compania desfășoară operațiuni în retail, unde are o rețea de aproximativ 1.000 de agenții stradale, precum și în online, prin intermediul website-ului și al aplicațiilor de pariuri sportive și gaming.

    Requirements

    Interested in developing your career in the payment, antifraud and risk department;
    Detail-oriented and an analytical problem-solver;
    Naturally inquisitive and alert to irregular activity;
    Innovative - to identify opportunities for improvements in existing processes;
    Good written and spoken English;
    Willing to work shifts.

    Responsibilities

    Perform risk assessment of new and existing players at different stages;
    Ensuring all payment transactions are processed accurately and in a timely manner, complying with all operating procedures;
    Handle and verify KYC documents;
    Collaborate with the AML department;
    Help the CS team with payments and risk-related players’ queries as well as process withdrawals;
    Communicate with the whole Team of a few nationalities – Polish, Romanian, Croatian, and Serbian;
    Assess and escalate cases accordingly to the responsible departments;
    Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players;
    Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft;
    Take part in improving workflows and procedures;
    Ad hoc tasks when required by the Team Leader.