Antifraud, Payments Risk Specialist

Fondat în anul 2008, grupul Superbet este o companie de tech & entertainment, fiind liderul industriei de pariuri sportive din România.

Compania desfășoară operațiuni în retail, unde are o rețea de aproximativ 1.000 de agenții stradale, precum și în online, prin intermediul website-ului și al aplicațiilor de pariuri sportive și gaming.

Interested in developing your career in the payment, antifraud and risk department;
Detail-oriented and an analytical problem-solver;
Naturally inquisitive and alert to irregular activity;
Innovative - to identify opportunities for improvements in existing processes;
Good written and spoken English;
Willing to work shifts.

Perform risk assessment of new and existing players at different stages;
Ensuring all payment transactions are processed accurately and in a timely manner, complying with all operating procedures;
Handle and verify KYC documents;
Collaborate with the AML department;
Help the CS team with payments and risk-related players’ queries as well as process withdrawals;
Communicate with the whole Team of a few nationalities – Polish, Romanian, Croatian, and Serbian;
Assess and escalate cases accordingly to the responsible departments;
Liaise with the other stakeholder service providers to solve payment processing issues and provide a high level of service towards the players;
Use acquired skills to research and discover/solve fraud cases involving, but not limited to Credit card fraud, Bank Fraud, Identity theft;
Take part in improving workflows and procedures;
Ad hoc tasks when required by the Team Leader.