Enterprise Monitoring Backup Engineer
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Employer: | Veeam Software |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 22.11.2022 |
Remote work: | On-site |
At Veeam, we’re obsessed. With the challenges we get to tackle. With the brilliant people we get to learn from. With the diverse culture we build every day through our people.
We've evolved into a multi billion-dollar company that's leading the data protection industry, but our culture of openness means everyone is heard and supported.
Fluent English (reading/writing/speaking);
Advanced user or administrative level with the following areas: Windows OS 2012(r2)/2016/2019;
Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS);
SQL Server Administration and Maintenance;
Previous experience or good understanding of virtualization technologies: VMware ESX(i), Microsoft Hyper-V;
Following experience would be considered as a plus:
• Microsoft Exchange server administration
• SAN administration
• Database engines (SQL/Oracle)
• Deep log analysis
• Wireshark (tcpdump)
• Application performance analysis.
Handling new cases according to the Veeam Service Level Agreement (SLA); providing initial support, diagnosing problems and determining the need for escalation;
Fortifying client relationships focused on 100% customer satisfaction;
Documenting all customer interactions (emails, calls, etc.) accurately and within SLA in our CRM tool;
Ensuring proper and consistent communication of issue status to customers, sales representatives and senior engineers;
Performing troubleshooting and analysis, including log file investigation.
Benefit from excellent rewards & competitive compensation;
Welcome bonus in the amount of 2 monthly gross salaries;
Premium private health insurance modules for you and your children;
Personal time off plan to reward your loyalty, and additional 24 working hours for volunteering activities;
Meal vouchers;
Create your own benefits package including access to more than 5000 choices;
Grow your career with ongoing training programs, online learning platforms, Bookster, and many other programs helping you to develop your knowledge and skills set;
Feel Veeamazing with our wellness program, company-sponsored activities & organized team sports;
International environment with culturally diverse atmosphere and exposure to large projects.
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