Virtualization Backup Engineer (French Speaker)

At Veeam, we’re obsessed. With the challenges we get to tackle. With the brilliant people we get to learn from. With the diverse culture we build every day through our people.

We've evolved into a multi billion-dollar company that's leading the data protection industry, but our culture of openness means everyone is heard and supported.

Fluent French & English (reading/writing/speaking);
Advanced user or administrative level with the following areas: Windows OS 2008(r2)/2012(r2)/2016;
Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS);
As a plus, UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle);
Ability to quickly learn, understand and explain technical information;
Ability and desire to take ownership of client issues through resolution;
Excellent time management skills;
Ability to work in a fast-paced environment.

Performing troubleshooting and analysis, including log file investigation;
Acting as a technical focal point in relationships to fellow IT Professionals;
Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works;
Documenting of all customer interactions accurately and within SLA in our CRM tool.

Benefit from excellent rewards & competitive compensation;
Welcome bonus in the amount of 2 monthly gross salaries;
Premium private health insurance modules for you and your children;
Personal time off plan to reward your loyalty, and additional 24 working hours for volunteering activities;
Meal vouchers;
Create your own benefits package including access to more than 5000 choices;
Grow your career with ongoing training programs, online learning platforms, Bookster, and many other programs helping you to develop your knowledge and skills set;
Feel Veeamazing with our wellness program, company-sponsored activities & organized team sports;
International environment with culturally diverse atmosphere and exposure to large projects.