Hebrew Order Management Role in Bucharest!
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.Requirements
Fluent Hebrew and B2 English
Computer literacy (MS Office, Internet, ticketing systems)
Good communication skills (both written and verbal)
Strong analytical skills with an ability to solve a problem and track the resolution process
Rigorous and accurate working style
Basic domain knowledge
Previous experience in Customer relations management / order management / supply chain / logistics would represent an advantage
The Order Management Specialist has the responsibility to manage dealer/distributor orders daily. They are the key link in communication with our customers for order/inventory questions
Management of all incoming requests/orders
Addressing all written/verbal requests and complaints received from the customers
Process improvements proposals/implementation
Manages customer relationship through providing daily operational support
Communicates all relevant information and ensures customer satisfaction regarding the activities in scope
Keeps Customer informed of progress at all stages
Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures
You are given extra support in preparing for interviews
You have a contact person who gives you all the details of the job
You can ask for your application feedback anytime via email or phone
You dont have to face the situation where company do not reply to you for days.
All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.