Hebrew Order Management Role in Bucharest!

Employer: DK Global Recruitment
Domain:
  • Quality Control
  • Management - Consulting
  • Management Trainee
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 26.09.2022
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Fluent Hebrew and B2 English

    Computer literacy (MS Office, Internet, ticketing systems)

    Good communication skills (both written and verbal)

    Strong analytical skills with an ability to solve a problem and track the resolution process

    Rigorous and accurate working style

    Basic domain knowledge

    Previous experience in Customer relations management / order management / supply chain / logistics would represent an advantage

    The Order Management Specialist has the responsibility to manage dealer/distributor orders daily. They are the key link in communication with our customers for order/inventory questions

    Responsibilities

    Management of all incoming requests/orders

    Addressing all written/verbal requests and complaints received from the customers

    Process improvements proposals/implementation

    Manages customer relationship through providing daily operational support

    Communicates all relevant information and ensures customer satisfaction regarding the activities in scope

    Keeps Customer informed of progress at all stages

    Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures

    Other info

    You are given extra support in preparing for interviews

    You have a contact person who gives you all the details of the job

    You can ask for your application feedback anytime via email or phone

    You dont have to face the situation where company do not reply to you for days.

    All our services to job seekers are free of charge. We also offer bonus scheme to candidates.

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.