Change Manager

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

• Change Management
• Service Management
• Network Services and Cloud
• Digital and Collaboration tools
• Change Management (ITIL)
• Service Management (ITIL)
• Communication skills
• Change Management Processes knowledge

• Be accountable for checking the level of quality of CRQs (documentation)
• Support Change owners during the preparation of changes
• Support the change owner to verify the impact of the changes to the operated services within Vodafone
• Ensure that all change requests are properly evaluated and authorised by the relevant parties
• Recommend and execute improvement actions
• Be accountable for process compliance within the scope of change management
• Generate regular reports on Change Mgmt performance
• Keep a high level of communication with VNO Change Management Stakeholders
• Responsible of the awareness of the Change Management Process and rules across all the Change Requesters

Sounds like the perfect job? We’ve got even more to offer:
• WFH – Hybrid approach
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
• Flexible Vacation – Take time off when you need it, we trust you!
#_VOIS