Source to Pay Team Lead

Employer: Genpact
Domain:
  • Accounting - Finance
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • Cluj Napoca
  • nationwide
    Updated at: 06.10.2022
    Short company description

    We are Genpact. Transformation happens here!
    With a startup spirit and 90.000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands – and we have fun doing it! Now, we’re calling all the rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us!

    Genpact in Romania
    We are #1 in TOP Best Employers 2019 in the BPO category. With more than 3.500 employees in our Cluj-Napoca and Bucharest offices, we are ranked as the largest employer and talent developer in the business services industry. Our service portfolio includes four big domains: Finance and Accounting, Procurement and Supply Chain, Collections and Customer Service and IT infrastructure Management.

    A constantly growing company
    In Romania, Genpact is constantly looking for talents to join our growing teams in Bucharest and Cluj-Napoca. We work exclusively with foreign language speakers for different roles such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement and Order Management.

    Why Genpact?
    While working with Genpact, you will enjoy flexibility reflected in the balance between work and personal life, as well as work from home possibility. At the same time, you will have access to a lot of extensive learning programs like career mentorship and trainings tailored for skills and personal development.

    What you should expect from Genpact?
    In Genpact, we appreciate the efficient and fast decision makers, the ones that constantly come with fresh ideas and those who dare to apply their knowledge to solve real world challenges. For them, we always do our best to mix work with fun.

    What Genpact expects from you?
    As a Genpacteer, your DNA should be filled with high energy levels, innovation, courage and will to learn. And don’t forget: we think and dream in digital!

    Work from an office built like a home!
    In Bucharest, our office is located in Hermes Business Park (300 m from Pipera subway station). The whole building has been built to keep Genpacteers sharp and efficient thanks to the cozy lounges and social areas (6 state of the art relaxation rooms, 400 parking places, bicycle parking with showers, kindergarten, yoga studio soon).
    In Cluj, the Genpact office is located in Riviera Business Center One & United Business Center (near Iulius Mall) and has 4.200 mp, 4 floors, 4 cafeterias and 2 relaxation rooms.

    Now we offer the Work from anywhere option which give you the opportunity to work remote permanently for Genpact!

    What are you waiting for? Apply now!

    Requirements

    - PTP background (AP experience) and team coordination exposure
    - Ability to work under pressure in a fast-paced environment
    - Proficient in Microsoft Office to include Word, Excel, PowerPoint, and Outlook
    - Excellent verbal and written English knowledge

    Responsibilities

    - Day to day leadership responsibilities for managing the assigned regional S2P Operations Team, including interview and hiring process, performance review, training, mentoring and coaching
    - Leading and organizing huddles with the team to discuss targets, backlogs and process challenges
    - Responsible for providing direction to all day-to-day operational activities, personnel, processes and structures related to the servicing of assigned portfolio
    - Ensure accurate and prompt response/resolution of Client enquiries
    - Identify process inflow issues and support resolution with the Client functional contacts
    - Lead operational strategies & execution for the assigned portfolio resulting optimal receivables performance; identify and escalate process gaps
    - Drive assigned team to meet set portfolio targets; monitor and share progress on regular basis and take corrective actions when required
    - Provide forecasting inputs, estimation in alignment with business plans
    - Facilitate optimal communication channel between team and Customer contacts

    Other info

    What can we offer?
    - Attractive salary
    - Stable job offers - employment contract
    - Work in a multicultural and diverse environment with employees from over 30 countries
    - Genpact supports professional trainings and great career development opportunities
    - Free access to our award-winning learning platform
    - Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

    Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

    Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit us on Twitter, Facebook, LinkedIn, and YouTube.