Customer Support Representative

Angajator: SalesConsulting
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 29.09.2022
       

    Puteti aplica la acest anunt doar prin crearea unui cont pe hipo.ro, fara sa va creati si un CV.

    Completarea formularului de cont nou pe hipo.ro dureaza doar 2 minute sau puteti importa datele din Linkedin sau Facebook pentru a rezolva si mai rapid.
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    - Advanced English speaker (B2)
    - You are a proactive, detail-oriented, communicative person
    - You possess strong problem-solving skills and are able to manage potential customer frustration with patience and empathy
    - You are a team-player
    - Easily adaptable to changes in products, process and technology
    - You live in Cluj-Napoca and are able to work from office, both in shifts and sometimes on weekends

    Responsabilitati

    - Respond and solve consumer queries by phone, e-mail and chat
    - Ensure that you understand customer’s needs in order to come up with the most suitable and satisfying solution
    - Provide friendly and efficient customer service support in English language in order to ensure customer satisfaction
    - Maintain accuracy and security of customer information in the database

    Alte informatii

    - You are being offered internal training
    - Meal tickets, performance bonus

       

    Puteti aplica la acest anunt doar prin crearea unui cont pe hipo.ro, fara sa va creati si un CV.

    Completarea formularului de cont nou pe hipo.ro dureaza doar 2 minute sau puteti importa datele din Linkedin sau Facebook pentru a rezolva si mai rapid.