Insurance Credit & Surety – Senior Process Associate – German – Remote RO
We are Genpact. Transformation happens here!
With a startup spirit and 90.000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands – and we have fun doing it! Now, we’re calling all the rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us!
Genpact in Romania
We are #1 in TOP Best Employers 2019 in the BPO category. With more than 3.500 employees in our Cluj-Napoca and Bucharest offices, we are ranked as the largest employer and talent developer in the business services industry. Our service portfolio includes four big domains: Finance and Accounting, Procurement and Supply Chain, Collections and Customer Service and IT infrastructure Management.
A constantly growing company
In Romania, Genpact is constantly looking for talents to join our growing teams in Bucharest and Cluj-Napoca. We work exclusively with foreign language speakers for different roles such as Accounts Payable, Accounts Receivable, General Ledger, Customer Support, IT Support, Procurement and Order Management.
While working with Genpact, you will enjoy flexibility reflected in the balance between work and personal life, as well as work from home possibility. At the same time, you will have access to a lot of extensive learning programs like career mentorship and trainings tailored for skills and personal development.
What you should expect from Genpact?
In Genpact, we appreciate the efficient and fast decision makers, the ones that constantly come with fresh ideas and those who dare to apply their knowledge to solve real world challenges. For them, we always do our best to mix work with fun.
What Genpact expects from you?
As a Genpacteer, your DNA should be filled with high energy levels, innovation, courage and will to learn. And don’t forget: we think and dream in digital!
Work from an office built like a home!
In Bucharest, our office is located in Hermes Business Park (300 m from Pipera subway station). The whole building has been built to keep Genpacteers sharp and efficient thanks to the cozy lounges and social areas (6 state of the art relaxation rooms, 400 parking places, bicycle parking with showers, kindergarten, yoga studio soon).
In Cluj, the Genpact office is located in Riviera Business Center One & United Business Center (near Iulius Mall) and has 4.200 mp, 4 floors, 4 cafeterias and 2 relaxation rooms.
Now we offer the Work from anywhere option which give you the opportunity to work remote permanently for Genpact!
What are you waiting for? Apply now!
Relevant work experience in a multinational company
Communicative level of German B2.
High School Degree (University graduate or Economic studies are an advantage);
Relevant domain experience is an advantage;
Previous experience in a BPO/Call Center/Shared Services environment (represents and advantage);
Personal culture and client management expertise.
University graduate (Economic profile is an advantage)
High motivation and ability to learn.
Ability to work under time pressure.
Check the requests received from the client, assign and complete them based on their requirements
Administer insurance policies in the client systems and issue invoices based on the client’s requests
Reconcile the deals by identifying and correcting the mismatch between expected and received premium payments
Create new partners in the client application system and trigger financial checks for them (AML- anti money laundry and ITC International trade control)
Prepare the reports to identify the outdated partners, inform the client afterwards and update them based on the documents received from Underwriters;
Clarify deviations, incorrect data with SR's internal departments;
Adhere to team’s SLA’s as per the contract agreement with the client.
What can we offer?
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts