Manager Casa Centrala, IKEA Timisoara

Employer: S.C. IKEA Romania S.A.
Domain:
  • Others
  • Accounting - Finance
  • Sales
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Arad
  • Timisoara
  • Updated at: 21.09.2022
    Short company description

    The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment.

    The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.

    The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V.

    Any jobs published on this page are offered by different companies operating under the IKEA Trademark.

    IKEA was founded in Sweden in 1943.

    Requirements

    KEA will meet you half way. We will provide you a world of opportunity, with no glass ceilings and clear development plans to see you grow. In exchange for a fun, dynamic and industry leading organization, we will ask that you have:
    A passion for “life at home“.
    Retailer at heart; practical, hands on experience improving customer experiences within a retail environment.
    Energetic leadership style; you thrive on the buzz you can only get from those unpredictable days.
    Attention to details; responsible for the day to day operations of the cash office, compliance management.
    Ultimate multi-tasker; you can be everywhere at once!
    The ability to think outside of the flat-pack.
    True customer advocate; to provide rapid customer focused problem solving with a smile on your face.
    Cash line experience is required.
    Excellent written and oral communication skills in English and Romanian.

    Responsibilities

    Your tasks will include:

    - In this fast paced dynamic environment we want our customers to come back and the best way to do this is to make each contact with IKEA a positive experience.
    - As the Check Out Services Manager, the primary focus will be to manage the Check Out Services Area, and to grow the business and the people together.

    - You will ensure a unique and fun family day out experience for our customers, motivate and lead your talented team of co-workers and team leaders to adopt a customer service mindset and ensure the daily operational effectiveness of Check Out Services/Cash Office Area.

    At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

    Other info

    IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.