Global Network Manager

Employer: Edenred Digital Center
Domain:
  • IT Software
  • Job type: full-time
    Job level: Manager
    Location:
  • BUCHAREST
  • Updated at: 04.10.2022
    Short company description

    Edenred is a pioneer, a tech leader and the everyday companion for people at work across more than 46 countries.
    Our 10,000 employees are committed to making the world of work a better place for all, one that is safer, more efficient and more user-friendly. At Edenred, our passion for customers, respect, imagination, simplicity and entrepreneurial spirit are our values. For anyone who needs to vibe in their professional life, we are the best place for you to work and grow.
    The Edenred Digital Center (EDC) in Bucharest, Romania is Edenred Group's largest Digital hub for strategic Tech projects.

    Requirements

    10 years minimum of professional experience in Infrastructure management including operational roles in international and multicultural environments
    Good technical skills in Infrastructure and especially on Network and Security solutions (SD-WAN, Checkpoint, Cisco, WIFI, Firewall, Proxys, WAF, VPN …)
    Troubleshooting experience
    Transversal, vertical and remote Team management
    Financial and project management skills
    Great intellectual agility and ability to deal with multiple topics in parallel
    Rigor in organization, formalization and planning
    Negotiation skills
    Strong appetite in service delivery and End User eXperience
    Solution oriented
    Flexible and open mindset
    Excellent interpersonal relationship ability
    Enthusiasm and dynamism
    Humor and patience
    Appetites for digital and technology
    Fluent in English
    French, Spanish, Portuguese appreciated.

    Responsibilities

    Define 3 years plan strategy for all Network services
    Define Network services technical solutions and standards
    Define and implement yearly roadmap to apply global strategy: specific focus on move to SD-WAN (with Azure & AWS hubs) and remove most MPLS technologies.
    Deliver best in class Network services to all Business units including production and request management.
    Adopt and run a worldwide operating model in an ITIL and agile framework.
    Develop and publish regular dashboards and KPI’s to all Network stakeholders (Business Units, IS, corporate functions). Monthly dashboards will include service availability, project status budget follow up and process/quality measures.
    Manage all Network team staff (sourcing, day to day management, workload)
    Maintain sharp capacity planning and arbitrate if needed based on workload capacity, business Units expectations, infrastructure roadmaps, security requirements and budget.
    Develop global network team mindset, collaboration and team work worldwide
    Manage Network global budget and respect yearly P&L
    Define and update regularly Network service catalog and BU’s usage consumption
    Act as an advisor for all Business units on network consumptions and make recommendations on costs management.
    Define and deliver efficiency plans to optimize quality, security, time to market and budget.
    Renew and negotiate all Network related contracts (Forcepoint, BT, Cisco, Checkpoint…)
    Work very closely with security team and global CISO to define global security and operational policies for network and filtering devices
    Work closely together with relevant Business Unit/Business Line leaders and their IT leaders who act both as clients and dotted line managers in Global Technology organization
    Cooperate closely with all other Infrastructure teams (Workplace/Cloud/Transversal services Center of Expertise, other AREA managers, , PMO Office, Strategy) and Global Technology teams (Architecture, Front/Middle/Back Office applications, Security, PMO and Finance).
    IS a member of global Infrastructure leadership team including Zone leaders (Americas, EMEA, APAC) and Workplace, Cloud, IS transversal Services Center of Expertise Managers, and PMO.
    Continuously propose service improvement and new functionalities.

    Other info

    Joining us means:

    Taking part in an ambitious corporate project
    Becoming part of a team that embraced the digitalization challenge and enjoys this transformation every day
    Living our values every day: passions for customers, respect, imagination, simplicity, entrepreneurial spirit.

    Because:

    You will greatly contribute to build the project that will improve the customers’ experience on an international level
    You will get exposure to various global cultures and teams
    You will be working with the newest technologies to build a new platform from scratch
    We offer you a very pleasant working environment, in the heart of Bucharest
    We also have for you: meal tickets, holiday vouchers, health subscription, flexible hours, work from home, flexible benefits system, on-the-job training & e-learning platforms.

    And we do not stop here!

    RO: Acest job este deschis si candidatilor din Ucraina;
    EN: This job is open to candidates from Ukraine;