System Admin (WordPress Support Engineer) - EMEA, Remote

GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success.

Your experience should include...

• 3+ years of customer service/support experience
• Proven professional web hosting experience
• Knowledge of networks and cloud computing
• Knowledge of LAMP/LEMP
• Firm understanding of WWW (domains, DNS, servers, web caching, etc.)
• Strong troubleshooting abilities
• Passion for research and continued development
• Ability to organize and prioritize effectively
• Ability to deliver exceptional results and communicate results to customers
• Dedicated communication to clients and team members
• Self-motivated and disciplined; growth mindset
• Adhering to the golden rule for clients and team
• Good English skills – both verbal and written
• Excellent communication and interpersonal skills; team collaboration skills

You might also have...
• WordPress hosting experience
• WordPress core, themes, and/or plugin experience
• HTML, CSS, and PHP/MySQL debugging experience
• Familiarity with JSON, YML, and/or Linux command line

What you'll get to do...

As a System Admin, you’ll support incoming customer requests and issues in a timely, professional manner. System Admins are responsible for solving complex problems by communicating across departments and documenting solutions for future use. Working as a critical member of our customer's team, they sleep more soundly knowing their sites are in good hands.

About us...

GoDaddy is empowering everyday entrepreneurs around the world by providing all of the help and tools to succeed online. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success.

GoDaddy is proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws.

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies.

Job ID: R017246