Critical Logistics Service Agents

Angajator: Expeditors
  • Achizitii - Logistica - Aprovizionare
  • Import-Export
  • Transporturi
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Ilfov
  • Actualizat la: 28.09.2022
    Scurta descriere a companiei

    Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

    Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, “You’d be surprised how far we’ll go for you.”


    Qualifications, Experience and Education Requirements

    - 1 to 2-year related experience and/or training; or equivalent combination of education and experience
    - Good market and product knowledge
    - Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
    - Experience in the handling of hot shipments on any MOT, preferable air and truck, but not limited
    - Understanding of air and brokerage documentation process – it is considered a plus
    - Pro-active, strong organizational skills.
    - Good computer skills (Excel, Word).
    - IATA certification (preferred, but not mandatory)
    - Have a passion for high profile, high pressure shipments moving at a fast pace
    - Ambitious, willing, and able to take the next step on in your career
    - Able to negotiate
    - Fluent in English


    Order receipt / Quoting

    o Receive shipment orders from customers & acknowledge within required timeline

    o Prepare, present, and manage pricing/quoting process

    Shipment processing

    o Execute bookings on behalf of the customer using the appropriate booking tools

    o Execute routing of the shipment and update the operational system as needed

    o Arrange pickup of the freight, including communication with the service provider, ensuring all information, labels and documents are provided timely and in an accurate manner

    o Prepare and edit transport documents and ensure accurate and timely data entry into our operational system

    o Prepare and submit export customs documents/declarations using Customs systems

    o Complete DG check list of all DG files prior delivery to the airline

    o Daily contact with airlines (booking) and trucking companies (for all pickup request)

    Follow-up & measurement

    o Ensure the follow up of CLS shipments and the delivery once customs cleared

    o Maintain communication with destination branches, alert, and handover shipment to the appropriate branch contacts

    o Ensure continuous communication with customer and destination offices throughout the entire shipment movement

    o Use tracking and visibility tools, execute reporting if any delays with correct event code in our operational system

    o Track key performance indicators (KPIs) and ensure visibility with customers

    o Prepare dashboards and analyses for evaluations/meetings – quarterly or when needed

    Alte informatii

    We care about how you feel, so you’ll have access to extensive private medical insurance and Life Insurance;

    · Food first, right? You can use your meal tickets card to a variety of food places and supermarkets;

    · After the recurring monthly meeting, a lunch is served at company’s cost.

    · Need to work from home? Balance your work life with the WFH policy

    · Want to work together with your friends? We have a rewarding Referral Program;

    · Do you want to expand your earnings? We have a great Employee Stock Purchase Plan!

    · For a larger portion of sport, we benefit from discounts at The Movement Sport Center;

    · Trainings throughout your career evolution and a variety of projects that you can be involved in;

    · Activities that focus on creating a culture of comfort, happiness, and health;