Account Operations Lead with English

Angajator: ManpowerGroup Romania
  • Customer support - Client service
  • Vanzari
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Actualizat la: 02.10.2022
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.


    Manpower is recruiting an Account Operations Lead with French for its client.
    Are you the enthusiastic and motivated person we are looking for?
    Your profile:

    University graduate;
    2-4 years of related experience (e.g., supply chain, customer service, procurement, financial management);
    Fluent in English (written and spoken);
    Computer literate – particularly Microsoft Package (Windows, Outlook, Excel, Word, IE, etc.);
    SAP previous experience will be considered a plus;
    Communication skills with ability to convey medium impact messages clearly (verbal, written and presentation);
    Broad knowledge of the E2E process of sales operations;
    Good knowledge in business administration.


    Acts as a first point of contact for regular, on-going customer accounts and some “top-tier” customers, on daily operational matters;
    Resolves operational issues that may arise from the end-to-end sales process (e.g., order status, returns, and deliveries, invoicing, returns, and financial post- sales programs);
    Acts as a point of contact for a specialized topic (e.g., order management, special pricing) and trains team members;
    Contributes to efforts to optimize current processes, often collaborating with other groups to improve day-to-day activities;
    Ensures interface between support sales, support business, delivery, processing team, process development and the customer;
    Ensures check and balance function, business controls and audit compliance in order to secure the financials;
    Ensures the administrative responsibility for the individual contracts.