Hebrew Order Management Role in Bucharest

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Employer: DK Global Recruitment
Domain:
  • Quality Control
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 25.08.2022
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Fluent Hebrew and Conversational level of English Language
    • Computer literacy (MS Office, Internet, ticketing systems) and Basic domain knowledge
    • Good communication skills (both written and verbal) and problem-solving attitude
    • Strong analytical skills with an ability to solve a problem and track the resolution process
    • Rigorous and accurate working style and should be able to work in a fast-paced environment
    • Previous experience in Customer relations management / order management / supply chain
    /logistics would represent an advantage
    • Accountability – Taking personal responsibility for actions

    Responsibilities

    • Addressing all written/verbal requests and complaints received from the customers
    • Management of all incoming requests/orders
    • Process improvements proposals/implementation
    • Manages customer relationship through providing daily operational support
    • Communicates all relevant information and ensures customer satisfaction regarding the
    • activities in scope
    • Processes all the order management requests in a timely manner and according to the
    • Customer's instructions / procedures and keeps Customer informed of progress at all stages
    • Most of the work would be on computers, few meetings with team manager and supervisor to stay on track

    Other info

    • Opportunity to work in a fast-growing company and in a multinational environment
    • Opportunity to grow in the organization and build a successful career path
    • Access to a variety of benefits
    • Personal and professional development through a variety of training programs
    • Competitive salary package

    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.