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Customer Support with French & English-Insurance market
This job is no longer active!View all jobs TELUS Digital activeView all jobs Customer Support with French & English-Insurance market active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.ro |
Employer: | TELUS Digital |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 02.10.2024 |
Remote work: | Remote |
You should have:
- Advanced level of French (speaking and writing) and medium level of English
- Availability to work on a full time schedule, Monday - Friday, 9:00 - 22:00
- Ability to analyze a problem and provide viable solutions
- Gracious attitude in client service and efficiency in solving the problems
- Efficient use of resources for the effective exercise of the activity
- Attention to detail
- Good general IT-Knowledge in the area of web-based applications and technologies used in that area
Job description:
- Offering best level customer support or debt collection assistance for French clients via phone or e-mail
- Assist French end-clients of a local auto insurance company
- Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
- Balance customer service considerations with the exercise of efficiency with respect to time and call control
We offer:
- Stable job - permanent labor contracts
- Working from home, from any location in Romania
- Flexible schedule - rotating shifts
- Tenure salary increases
- Monthly meal tickets
- Gym subscriptions reimbursement
- Monthly performance bonus
- Great rewards for referring your friends: consistent bonuses and prizes
- International career - regular training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage
- Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
It’s different here! Check out our Facebook page Benefits
- Performance bonus
- Medical subscription
- Dental subscription
- Trainings
- Meal vouchers
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