Credit Control Agent with Dutch

Kapital HR este o companie de consultanta in domeniul resurselor umane, principala activitate fiind cea de recrutare si executive search.

Am creat Kapital HR din pasiune pentru munca noastră, ne motiveaza bucuria celor care ne mulțumesc atunci când le găsim noi locuri de muncă sau când învață lucruri noi, precum și din dorința de a contribui la maturitatea pietei de afaceri din Romania.

- Dutch language advance level, English leanguage Intermediate - Advanced level;
- Strong working knowledge of Accounts Receivable- Collection management in a service environment. (1 year minimum)
- Strong analytical and problem-solving skills.
- Effective and customer-oriented communication
- Self-starter and proactive approach
- Good organizational skills with attention to detail.
- Intermediate in Microsoft Office with intermediate Excel skills (VLOOKUP, Pivot Tables and other formulas), Expert level Excel skills preferred
- Ability to summarize issues and root cause in a clear and appropriate manner.
- Adaptability and flexibility in a fast-paced environment with shifting priorities
- Best practices sharing approach

- Full responsibility for managing a portfolio of accounts to meet cash collection targets and positively contributing to overall departmental targets.
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas.
- Full adherence to defined collection process and ensure proper communication and visibility over all actions taken in alignment with the process before escalating to higher management the accounts
- Provide invoice copies when requested and regularly statements of accounts to customers
- Follow up internally with other department so that you can provide resolutions to clients on their queries
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary.
- Daily availability to respond to customer calls and to call customers to collect as per defined targets.
- Troubleshoot and solve customers’ issues

- attractive salary;
- medical insurance - Regina Maria;
- Bookster subscription;
- Bonuses depending on performance.