Team Leader & Regional RPA Coordinator

Employer: Bosch Service Solutions SRL
Domain:
  • Engineering
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Timisoara
  • Updated at: 14.08.2022

    Company Description

    At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives.

    Bosch Service Solutions is part of Bosch Group and a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology, the opportunities of the Internet of Things and speaking over 18 foreign languages, Bosch Service Solutions Timisoara operates successfully in two fields: Business Services and Shared Services. The experts offer support in areas such as Finance, Accounting, Controlling, Purchasing and Sales Commercial. The team of professionals, also have expertise in areas such as Technical and IT, Customer Care, Production Support and other services. 

    Our responsibility goes far beyond business. We're independent of stock markets and bound to the purpose of the Robert Bosch Foundation; our success directly benefits society, the environment, and future generations.

    Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.

    Work #LikeABosch

    Qualifications

    • Bachelor's degree;
    • English Language written and spoken at advanced level, any other language would be an advantage;
    • Previous relevant experience in a similar role;
    • Solid knowledge of Shared Services Finance and Accounting processes, organization and reporting structures;
    • Good experience in working with SAP or other ERP systems;
    • Good management and leadership skills;
    • Good organizational skills (organizational design and development, planning and delegation);
    • Strategic thinking;
    • Customer and solution oriented attitude;
    • Multicultural work environment exposure;
    • Promoting the company's image;
    • Excellent communication and interpersonal skills;
    • Good presentation skills.


    Additional Information

    #LikeABosch Benefits:

    • Flexible benefits - On top of your salary, we offer you 2700 Ron / year, via your benefits account, which can be used according to your preferences;
    • The 13-th salary - Your contribution to Bosch is valuable. Celebrate a successful year with the 13th salary, just in time for the winter holidays; 
    • Meal tickets - A balanced diet includes at Least one hot meal per day, therefore we offer you meal tickets with a value of 17 Ron;
    • Flex-time possibility - We care about your personal schedule, therefore we try to offer you flexible working hours, according to personal and business needs. Please discuss with your team Leader;
    • Home office - We want you to work however fits you best. We offer the standard possibility to work from home 50% of the time. This percentage could be higher or Lower according to personal and business needs. Talk to your team Leader for detailed information. During pandemic times we take added care of your health and you will be working from home 100% of the time (for special situations you can come to the office);
    • Medical subscription - We know how important health is, so you get a medical subscription through the Regina Maria network, paid by the company;
    • Psychological counseling - Through the medical subscription, you can benefit from a number of free psychological counseling sessions at Clinicile Oana Nicolau and a discounted price afterwards. Stress management, anxiety, parenting, burnout, psychotherapy individual and for couples, are all topics you can address;
    • Relocation package - If you're being recruited from more than 50 km, we provide a standard relocation package of 500 Euro (conditions apply). This is a one time fee, paid together with your first salary;
    • Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions we will honor you with an attractive bonus;
    • Language courses - A new language is a key to a new world, so we invite you to learn languages in your free time, and get a discount of up to 1200 RON/ year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module;
    • Professional development - Great opportunities to develop yourself within the company;
    • Life events celebration - Your family is growing while working at Bosch? We congratulate your newborn with a 1000 Euro bonus; 
    • Celebrate together - We Like to give presents to our Loved ones, therefore we offer you 150 Ron for Christmas and for Easter. Your children will enjoy this benefit too, as they will also receive 150 Ron;
    • Unforeseen situations - In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis);
    • Growing number of vacation days - Work-life balance is essential for us, therefore we offer you 1 more day of vacation for every 2 years you spend in Bosch. We start with 23 days. From 2023, we will start with 25 days;
    • Sport benefits - Being active helps you in your personal and professional Life, so we encourage you to stay in shape by using the 7Card and the discount from Smartfit Studio; See also: flexible benefits;
    • Internal communities - You are welcome to become an active member of our internal communities: Trainers Community, Wellbeing Community, Quality Ambassadors, Project Management Ambassadors, IT Community and many
      others;
    • Discounts to our partners - We have a strong network in our community so that we can offer you discounts to various business such as ISHO and others; 
    • Trainings and certifications -We believe in a Life-Long Learning approach, so we invite you to take part in technical and soft skills trainings;
    • Professional Development - Great opportunities to develop yourself within the company;
    • Team-buildings - We organize yearly team-building activities for your department, so you get to know each other and build trust among your peers;
    • International Assignments - You have the possibility to work on international projects with and in other Bosch Locations, as we have offices in more than 60 countries worldwide;
    • Diversity and multicultural mindset - More than 10 different nations are  represented  and  several  Languages are  spoken  by  our  colleagues. Diversity Day is a special day dedicated to sharing our diverse cultural experiences;
    • Bookster - the road to self improvement is paved by books. Borrow the books that interest you and your family through the Library that comes to your office.
    Job Description

    Main attributions and responsibilities - Team Leader:

    • Supervising and delegating tasks regarding day to day activities to team members;
    • Providing services to customers in accordance with the agreed Service Level Agreements (for the team managed);
    • Ensuring processes within area of responsibility follow agreed corporate guidelines, Central Directives and local working instructions;
    • Implementing, conducting and documenting process related controls;
    • Providing required information/ documents to internal and external auditors;
    • Offering support in onboarding new comers (identifies training needs, training assignment, follow up on completion and overall progress/ development);
    • Providing guidance to accounting staff to optimize performance, including monitoring workloads and related assignment in order to ensure completion of activities in time and quality;
    • Providing support to the Head of SSC, to other SSC departments whenever needed and to other customers' employees, within the frame of Service Level Agreement;
    • Ensuring complete timely and duly reporting to management; escalating topics/ issues according to agreed escalation matrix;
    • Ensuring that customer's complaints are analyzed and handled efficiently, errors corrected and measures implemented to avoid future occurrence;
    • Deriving monthly KPIs, analyses and comments results/ variances and proposes improvement measures;
    • Attracting, developing, retaining and efficiently managing associates within area of responsibility, including direct reports;
    • Conducting Goal & Performance Dialogue/Annual Salary Review/Talent & Associate Review for direct reports;
    • Creating WorkOns for replacement of personnel and participating in the hiring process (e.g. screening of candidates proposed by HR, interview participation and hiring decision);
    • Promoting and driving process standardization, harmonization and improvements (through CIP);
    • Approving and monitoring vacations, days off, home office and requests from the team, supporting IDM request for the team in his/her area or responsibility;
    • Ensuring efficient and timely communication with all relevant stakeholders (customers, own team, other shared services processes, external parties, administrative support departments);
    • Fulfilling any other tasks related to area of responsibility, as requested by direct superior.

    Responsibilities - Regional RPA Coordinator:

    • Key contact for Europe and part of global core team of CF/ACG1 for Robotic Process Automation (RPA) and new technology related topics;
    • Support process analysis, definition of requirements and identification of automation potential in the finance and accounting area;
    • Develop holistic solutions for standardizing and automating existing processes in the finance and accouting area;
    • Providing customer and solution-oriented advice to the functional areas across hierarchy and country-wide with regard to robotic process automation (RPA) in the finance and accounting area;
    • Take over responsibility for Robotic Process Automation (RPA) initiatives and projects in the finance and accounting area;
    • Support the continuous development of our Robotic Process Automation (RPA) initiative in the finance and accounting area.

    RO: Acest job este deschis si candidatilor din Ucraina;
    EN: This job is open to candidates from Ukraine;