TALENT ACQUISITION DELIVERY MANAGER WITH ENGLISH, Location: Bucharest

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

— Bachelor’s Degree;
— Minimum of 3 years Talent Acquisition Operations experience;
— Minimum of 3 years of Team Leadership experience;
— 9+ years of Client Service Delivery experience;
— Excellent communication (written and verbal) and interpersonal skills;
— Excellent organization skills;
— Proven ability to build, manage and foster a team-oriented environment;
— Cost Management;
— Communications Management;
— Operational Excellence;
— Operations Management;
— Project Management experience, either developing a new service or implementing technology;
— Resource Management;
— Service Level Agreement (SLA) Management;
— Problem Solving and Escalation Management;
— Peer Reviews;
— Continuous Improvement;
— Service Performance Management and Metrics;
— Estimation and Planning;
— Client Relationship Management;
— People Enablement;
— Customer Interaction Handling.

— Drive strategic and operational initiatives across a global Human Resources operations team, specifically focused on Talent Acquisition;
— Understand the client's business priorities and bring assets and expertise aligned with these priorities;
— Empowered to make decisions for their team and ultimately is accountable to ensure their team creates their deliverables on budget, on schedule, and with the appropriate quality;
— Identify continuous improvement and productivity improvement opportunities – maximize reuse, minimize redundancy, streamline, drive one-to-many approach, etc.;
— Participate in the creation of team deliverables as appropriate;
— Identify and implement productivity improvements ensuring adherence to appropriate project gating and business case approval requirements;
— May leverage benchmarking to identify leading practices, measure service performance against appropriate external standards and facilitate sharing of best practices;
— Manage and develop team competency coverage through cross-training, leadership development and succession planning;
— Monitor and manage team goals and performance and ensure team understands how they align and relate to broader business goals and strategies;
— Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts, etc.);
— Develop and deliver quality and timely performance feedback, collecting input from all appropriate sources.