SNO Reporting & Insights Manager

British American Tobacco is a leading tobacco group, with brands sold in more than 200 markets. We employ more than 57,000 people and, with over 200 brands in our portfolio, we make the cigarette chosen by one in eight of the world’s one billion adult smokers. We hold robust market positions in each of our four regions – Americas; Asia-Pacific; Eastern Europe, Middle East and Africa; and Western Europe – and we are leaders in more than 60 markets.

- At least 1 year Supply Chain experience in an FMCG company, preferably in Reporting or Planning area
- Proficiency in information platforms (SAP, APO SNP, Workflows, Business Information, etc.).
- Substantial experience of information management, analysis, and reporting in a regulated environment, including knowledge of systems and tools.
- Excellent Excel skills
- Excellent engagement skills
- Team Player & Flexible; able to cope well with ambiguity.
- Good knowledge of technical reporting requirements
- Good planning, organizing, and operational implementation skills.
- Good communication skills with the ability to influence key stakeholders at a variety of levels

- Ensure delivery of the reports to support SNO Community, on time in full
- Ensure Reports quality and timing meet the required criteria outlined in process documents, manuals and instructions
- Provide Insights on the reports updated describing main changes vs other periods, trends, issues, opportunities etc.
- Apply continuous improvement approach, work on reporting process optimization and automation, eliminating losses in the process
- Monitor data quality and work with the relevant departments/functions to improve data quality, escalate on time to the management
- Raise areas for improvement in business, specifically in reporting processes, propose solutions, deliver implementation of agreed solutions
- Work with Digital solutions delivery teams/suppliers on providing reporting automation requirements, take part in testing (UATs, PITs) and implementation
- Learn and expand personal skills to enable, upskilling of the business as a whole (eg. Pbi)
- Maintain and improve effective and efficient customer relationships.
- Proactively dealing with and resolving issues.
- Ensure all work (reporting and insights) processes are documented in a form of Standard Work Packages, Manuals, Instructions etc. in area of responsibility/reports responsible for
- Speed of response and reliability when dealing with customer requirements/ inquiries
- Meeting customers’ and consumers requirements in reporting area