Business Analyst Digital Products

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Employer: SUSTAINALYTICS
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 15.09.2022
    Remote work: On-site
    Short company description

    For more than 25 years, Sustainalytics has focused on delivering high-quality, analytical environmental, social and governance (ESG) research, ratings and data to institutional investors and companies.

    Our research is empowering world’s leading institutional investors to identify, understand, and manage risks and opportunities from an ESG perspective.

    Our Corporate Solutions unit works with hundreds of companies and their financial intermediaries to help them consider sustainability in policies, practices, and capital projects.

    To learn more information about us, please visit our website.

    Requirements

    Business Stakeholder Requirements:

    Advanced MS Office skills (Excel, PowerPoint)
    • Ability to work towards fast moving, strict deadlines, that are set with high-quality standards in a dynamic working environment
    • At least 2 years’ experience working as a business analyst or product owner
    • Strong analytical and problem-solving skills
    • Proven experience with Agile methodologies (Scrum, Kanban)
    • Flexible mindset with strong ability to adapt for constantly shifting business requirements and needs
    • Proficient business English oral and writing skills (the company’s working language is English)
    • Excellent interpersonal and communication skills, capable of understanding and speaking both technologically and from a business perspective

    Recommended Action:

    Understandings of the basics of knowledge management and knowledge engineering; or
    • Knowledge and understanding of the services industry (preferably the financial service industry in combination with the SRI/RI market);
    • Experience working in a fast-paced, dynamic working environment
    • Good knowledge of BPMN and/or UML
    • Master or bachelor’s degree in related discipline (business, finance, information science, ICT)
    • Passion about global sustainability issues like environment protection or human rights

    Responsibilities

    The main responsibilities of this position will be as follows:
    • Translate the business requirements into documented technical requirements, workflow diagrams, and scoping documents with functional specifications.
    • Identify inconsistencies in business workflows and possible scenarios.
    • Facilitate communication of either changes in requirements or changes in development between the development team and business owners.
    • Specify product backlog items (user story and epics), including acceptance criteria
    • Manage issues reported through the Help Desk to resolution, manage issue communication with stakeholders.
    • Conduct effective project management to ensure key project deadlines are met.
    • Engage and communicate with internal stakeholders to translate their business needs into technical solutions.

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