Billing Specialist

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 5000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.
We are Actuaries, Business Analysts, Finance Experts, Consulting Managers, HR People, Communication Professionals; Operation Engineers and Insurers; we are daughters and sons, mothers and fathers.
Our people are what matter most, rooted in our values, and we strive to continuously evolve, improve, and create a superior client experience while contributing successfully to the transformation of Allianz.Caring actively for the environment, for people, and for our customers is what makes us a great place to work and together we are shaping a better and more caring tomorrow.

Job role

Responsible and accountable for the accurate and timely monthly billing activity for all Allianz Technology SE client. This role will also act as helpdesk support for billing and take action to provide support on billing related queries to all stakeholders. The Billing Specialist will also provide required regular reporting to the relevant parties.

Responsibilities

Conduct monthly billing run activity in a timely and accurate manner;
Responsible and accountable for credit note process;
Act as point of contact and partner with all stakeholders to provide support for billing/O2I related questions, and/or resolve inconsistencies and errors;
Responsible for providing solutions and support for new O2I tool and existing billing SharePoint;
Responsible for minor master data changes such as name, address or email address of the customer, ship to party;
Coordination with the Accounting Billing team in Munich for billing activities;
Own and manage the billing and O2I general mailboxes and timely action pending requests from stakeholders;
Develop and maintain FAQ documentation for the billing queries and solutions implemented;
Provide regular reporting to stakeholders;
Develop and maintain billing process documentation;
Coach and train new colleagues, as required.

Requirements

Experience in Microsoft Office tools (Excel mandatory);
Fluent in English, written and spoken (German or another European language is a plus)
University degree in economics, finance or related field
Good understanding and knowledge of Financial Process (especially Billing process)
2+ years of experience in Billing activity;
SAP and SharePoint knowledge.

 Skills

Organization, time management and prioritization ability to meet deadlines;
Strong communication, including writing, speaking and active listening;
Good problem-solving and analytical thinking skills;
Attention to detail with ability to think in processes and ensure deliverables are connected with operating plans;
Customer focused with great customer service skills, including interpersonal conversation, patience and empathy.
Self-motivated and proven “can do” attitude;

Benefits

We place people at the core of what we do, this is why we are committed to your personal and professional growth:
Complete training curricula available (tailored courses)
International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.)
Comprehensive Leadership Programs
All you can learn with LinkedIn Learning!
German Language Courses for any level
All you can read with Bookster!

We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:

Work from Home Option available
Get a free day on your Birthday or come at work and receive Gift Vouchers/Tickets!
Go on Vacation and get a Holiday Bonus!
WorldClass & 7Card Gym Discounts
Employee Assistance Program - Helpline 24/7

Come to the Allianz side! We have attractive compensation and incentives:

Fixed salary compensation along with rewards & recognition performance-related bonus scheme
Meal and Gift Tickets

The personal information that you may provide to us (including sensitive information) may be provided to Hiring Managers for the purposes of assessing your suitability as a candidate.

Only suitable candidates will be contacted. All applications will be treated with confidentiality.