Customer Services Representative with Bulgarian and English / Romanian

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Employer: Rhein Vision
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Ploiesti
  • nationwide
    Updated at: 18.08.2022
    Remote work: On-site

    For our laboratory in Ploiesti (near Bucharest), we are looking for colleagues with good negotiation skills, persuasive and able to adapt to customer needs.

    Job responsibilities:

    - Retrieve orders by phone / fax / email and operate in the computer system
    - Advising customers on suitable products from the company product range;
    - Respond to customer needs regarding general and special inquiries, sales and services
    - Inform customer about specific products, policies and processes
    - Entering orders into the system
    - Inform customers about ongoing offers
    - Inform customers regarding the characteristics of the lenses
    - Advising clients and giving them the best solution related to medical prescriptions
    - Answer customer questions related to their orders

    Skills & qualifications required

    - English language at advanced level;
    - Romanian language is an advantage;
    - Experience in optics is an advantage;
    - High school degree;
    - Excellent communication skills and persuasion;
    - Proactive attitude, flexibility, organizational skills;
    - Good computer skills (MS Office);
    - Attention to details
    - This job requires presence at the office (it's not possible to work from home - remote )

    Our offer
    - Attractive salary package
    - Accommodation in Ploiesti
    - Working in a young motivated team
    - Personal and professional development
    - Working environment at international standards

    Please send your applications in English.

    Rhein Vision Romania as part of the Rhein Vision Group was founded in 2012 and since 2013 has its own laboratory production of spectacle lenses.

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