Client Service Officer with French

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Angajator: Accenture
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
    Orase:
  • BUCURESTI
  • Actualizat la: 08.07.2022
    Scurta descriere a companiei

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

    Cerinte

    Your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity and your best true self to your work.

    Here, you’ll match your ingenuity with the latest technology to make incredible things.

    In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.

    In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

    Every day is a process of growth, being responsible of:

    • Perform customer request/problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly
    • Maintain high customer satisfaction ratings by processing transactions accurately
    • Identify all risks associated with execution of the assigned tasks within the business process and understands the security requirements linked to the business process.
    • Administer transactions according to the security requirements in order to mitigate risks

    Responsabilitati

    Skills that make your work successful:

    • You have medium-advanced French and English Skills;
    • If you have an interest in Telecommunications and / or Internet Service Provider Companies
    • If you are proficient in MS Office (Excel, Outlook, Word, Power Point)
    • If you have excellent communication skills
    • If you have attention to details and analytical skills

    Alte informatii

    How we truly care:

    • Follow a journey of success. Learn, innovate, invest in yourself and make a step forward, closer to your life goals.
    • Travel virtually around the globe, working in a diverse and multicultural environment.
    • Benefit from health insurance and support from a mental health therapist, to keep your life balanced.
    • Have fun while working, participating in internal company events, sports activities and community initiatives.
    • Save money doing the things you love, having access to different discounts on products and services.
    • If you love vacations, joyful moments and volunteering, (as we do) you have access to travel vouchers, volunteering opportunities and lots of fun alongside Accenture team.
    • Enjoy other personalized benefits package, including meal vouchers, public transportation, private pension, life insurance, gym, additional vacation days.

    For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!