Deal Registration Specialist

The Deal Registration Desk team will serve as the focal point of the sales team's process to register opportunities for additional margin and deal protection. The Deal Registration Desk Specialists are responsible for executing upon the processes set forth by the program leadership.

Responsibilities

• Be the liaison between the Sales organization, Channel Sales and Resellers to execute on deal registration program guidelines.
• Execute on established business process and terms and conditions
• Identify opportunities for process improvement and escalations.
• Compliance to SLAs and activity level.
• Work closely with Deal Desk pricing team to ensure quality Sales and Partner engagements within Veeam rules of engagement
• Monitor the ongoing status of existing deal registrations
• Liaise with cross-functional stakeholders in Sales, Channel, Finance, Operations and Marketing as required

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Requirements

• Previous experience of Sales support or Customer Service required.
• CRM software experience required, SalesForce.com preferred.
• Ability to multitask ongoing activities from multiple people in a fast environment is essential.
• Strong written and spoken English communication skills
• Experience in channel driven sales role
• College degree preferred, but not required