Teamleader Live Casino Player Experience Tester

Pragmatic Play supplies player-favourite games to the leading global brands in iGaming. Powering up new possibilities of play through a single API, we offer a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, and more, available in all major regulated markets.
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Driven by a persistence to craft immersive experiences, we consistently deliver games that players love.
ARRISE is a software development and services company powering Pragmatic Play.

• At least 5 years of experience in software testing. Experience as a Teamleader in a testing team.
• Knowledge of the PC, and Mobile Platforms in terms of hardware and software.
• Strong critical thinking ability to identify issues and bugs in our games.
• Experience logging defects in bug tracking systems such as Jira.
• Understanding of software development process.
• Able to work in a fast-moving, high-pressure environment while maintaining accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Degree level or higher education.
• Fluent in English.

• Test all aspects of the game on a regular basis in the live environment from a player’s perspective to identify glitches and bugs to ensure the quality of the product
• Work closely with the Product Owners to understand every aspect of the game to create and distribute a comprehensive checklist to be able to identify issues while testing.
• Evaluate product usability and reliability and provide feedback and recommendations to help make improvements.
• Ensure that all issues & bugs are reported with clear & concise steps to reproduce them.
• Thoroughly investigate and analyze issues to find root causes and identify optimization opportunities.
• Track issues and escalate if needed until closure and sign-off.