Italian Real Time Payments Concierge - Remote Job

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Employer: DK Global Recruitment
Domain:
  • Banks - Financial Institutions
  • Accounting - Finance
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • Timisoara
  • Updated at: 28.06.2022
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    Fluent Italian and English
    Minimum of 2+ years of client-facing experience.
    Basic computer literacy skills and talent for technology.
    Advanced written and verbal communication skills.
    Excellent knowledge of local attractions and establishments.
    Polite, friendly, and self-assured attitude.
    Skills in multitasking and good time-management.

    Responsibilities

    Upon request of clients, make reservations at local establishments such as restaurants, businesses, hotels, and other entertainment venues.
    Complete exchanges and returns in a timely and professional manner.
    Help with the organization of on-site events including weddings, business fairs, and corporate meetings.
    Greet clients when they enter the building and guide them to their designated areas.
    Process important queries and manage customer expectations in a polite and friendly manner.
    Keep track of frequent clients and create a tailored experience based on their personal needs.
    Answer telephones and monitor the switchboard.

    Other info

    Excellent salary
    Private medical insurance
    Professional training provided by experts
    Great chance to develop your career


    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with the hiring company for the initial screening of your profile suitability and duplicate check.