Back Office Representative with French

Employer: SalesConsulting
Domain:
  • Non profit Charitable Organizations
  • Internship
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 02.07.2022
    Short company description

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Requirements

    Fluent in French;
     Very good command of the English language;
     Minimum bachelor degree;
     Very good problem solving, analysis skills and attention to details;
     Self-motivated, positive attitude and approach;
     Good communication and interpersonal skills;
     Previous work experience in Customer Service or Back Office activities is a plus;
     General insurance knowledge or economical background is a plus

    Responsibilities

     Process and resolve all inbound mails for the contact center of our French client;
     Demonstrates and delivers excellent client care skills;
     Applies attention to details, delivers high quality outputs;
     Prioritizes tasks and workload;
     Develops improvements to processes and local work instructions as instructed;
     Follow the internal working procedures and meet all the required deadlines.