Back Office Representative with French

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

Fluent in French;
 Very good command of the English language;
 Minimum bachelor degree;
 Very good problem solving, analysis skills and attention to details;
 Self-motivated, positive attitude and approach;
 Good communication and interpersonal skills;
 Previous work experience in Customer Service or Back Office activities is a plus;
 General insurance knowledge or economical background is a plus

 Process and resolve all inbound mails for the contact center of our French client;
 Demonstrates and delivers excellent client care skills;
 Applies attention to details, delivers high quality outputs;
 Prioritizes tasks and workload;
 Develops improvements to processes and local work instructions as instructed;
 Follow the internal working procedures and meet all the required deadlines.