Back Office Representative with French
Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.
Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)
Fluent in French;
Very good command of the English language;
Minimum bachelor degree;
Very good problem solving, analysis skills and attention to details;
Self-motivated, positive attitude and approach;
Good communication and interpersonal skills;
Previous work experience in Customer Service or Back Office activities is a plus;
General insurance knowledge or economical background is a plus
Process and resolve all inbound mails for the contact center of our French client;
Demonstrates and delivers excellent client care skills;
Applies attention to details, delivers high quality outputs;
Prioritizes tasks and workload;
Develops improvements to processes and local work instructions as instructed;
Follow the internal working procedures and meet all the required deadlines.