Senior DevOps Engineer

About the role: The Senior DevOps Engineer will provide in-depth subject matter expertise and technical leadership for the current and future delivery, support, and maintenance of production services in the technical operations environment. Acts as a change agent to continually maintain and improve operational CICD used by project. Contribute the technical recovery of production service during major incidents. Provides technical input and analysis to tactical and strategic planning. Utilises technical expertise and experience to architect solutions that will improve supportability and availability of production services. Provides expert technical planning and risk analysis to ensure accurate and timely service deployments Responsibilities: Provides highest-level technical leadership and subject matter expertise in one or more technologies and serves as a point of escalation for technical issues related to specialty. Produces, delivers, and maintains appropriate documentation for systems in accordance to document control standards and procedures. Provides input to records, quality systems and management reports as required Leads the definition and implementation of improved operability on new and current systems Uses innovative methods including the redesign of process and providing technical solutions to reduce the volume and mean time to recover incidents in your business unit. Identifies risks & issues and take ownership to deliver appropriate resolutions. Provides technical expertise for complex root cause analysis and problem management Works and cooperates with internal and external groups when required in order to fully support environments and maintain service. Adheres to change management procedures in defining, planning, and implementing change in such a way that ensures appropriate coordination with other teams, minimizes service disruption, and ensures adherence to Service Level Agreements Improves change management processes and procedures to ensure the most efficient processing of change within appropriate service risk constraints Provides specialist support during complex and/or major incidents. May be asked to lead recovery efforts during major incidents within your business unit. Leads post-incident debrief sessions with key stakeholders. Deputizes for the team manager as required Authors technical documentation such as complex change instructions. Provides in-depth technical review and risk analysis of complex technical change programmes. Reviews, and updates as appropriate, operations procedures, standards, and technical policies. Leads production of white papers on technical R&D projects Contributes to long-term tactical and strategic planning to ensure that the tools and processes are appropriate to meet the future business requirements. Collaborates with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes. Stays abreast of recent developments in related technical community, including new technology and business news that may impact vendors' ability to provide service Responsible to seek out all information and to fully understand all aspects of each device's technology configuration and uses all approved engineering tools available to implement conforming change. Leads the analysis and design of complex solutions and requirements definition, including translating technical and business requirements into physical installations, costing design elements, and obtaining agreement to proposed solutions Reviews and coordinates the implementation of proposed modifications, and changes to the production environment. Provides direction into standards and procedures for monitoring, capacity planning, tuning, maintenance, performance optimization, backups and recovery; ensures infrastructure will meet capacity requirements to deliver projects on time Fully familiarizes self with all aspects of the developed code. Recognizes design problems and errors and takes corrective action from a design perspective on the object code environment. Interfaces with development teams on system design enhancements and the elimination of intermittent hardware/software problems Scope of Impact: Contribute to significant projects, programs, and business initiatives, demonstrating creativity and ingenuity Determines work priorities based on general direction from managers Contributes to the development of new principles and concepts and Business Unit strategy around CI/CD area Strategic Planning and Decision Making: Applies a broad perspective to identify innovative solutions Anticipates customer needs; assesses requirements and identifies new solutions Solves complex problems which may be multidisciplinary or require an in-depth evaluation of variable factors Makes decisions in non-routine situations applying considerable interpretative thinking Knowledge and Skills: Specialist, experienced professional with extensive knowledge and skills gained through wide-ranging experiences in a field: CI/CD, Jenkins, Terraform, AWS CI/CD (CodePipeline, CodeBuild) and Infrastructure / Services, Git and Git CI/CD, Shell Script, SQL, Docker, Agile / Scrum Development. Recognized expert in their functional area of DevOps: Jenkins, Terraform Deep knowledge of complex product, market, and function in own area Works on issues of a diverse scope where analysis of situations requires skills and understanding of current industry trends We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career. We maximize each employee's potential through personal development and through a wide range of learning tools both formal and informal. We believe that remunerating our people with competitive salaries and a range of attractive benefits such as: 25 days' holiday per year 1 additional day off for your Birthday Annual wellness allowance Share Purchase Plan Medical Health Insurance Medical Subscription (preventive medical services) Dental Coverage Life insurance Pillar 3 Private Pension Meal Vouchers Flexible Benefits Bookster Volunteering Events Team Buildings

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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