Inside Sales Team Leader, Channel, UK&I
The Channel Team Leader is responsible for managing Inside Sales teams to execute on Partner & Sales strategy to meet/exceed sales quota for a given territory through setting business goals and managing the performance of Individual Contributors. Team Leader is also responsible for career planning and development of team members.
Responsibilities include but are not limited to:
Hiring and onboarding of new team members including : Channel Developers, Channel Managers, Hosting Managers
Executing on a partner and sales strategy to meet/exceed regional and team revenue targets, setting role-based targets, conducting performance management and ensure that the team meets their roles- based KPI's;
Ensure that the sales plan is aligned with and supports the corporate revenue goals;
Collaborating with Regional/Country manager and field sales employees on territory planning and execution.
Ensure Veeam Core Values are being carried out by all employees on the team;
Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories;
Work with internal training team to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires);
Coordinate channel activities, develop and mentor staff to drive performance and career development;
Should act as a "go-to" person for the team for any kind of operational and work related issues that they might encounter during the course of their employment;
Making sure the team is aware of all changes in the process/tools by providing clear instructions/information to the team;
Conduct regular one to one meetings with team members to provide them constructive feedback on their performance;
Implementing new initiatives and making sure all staff understand them and abide by them;
Facilitate problem solving and collaboration;
Intervene when necessary to aid the group in resolving issues;
Keep direct and upper management updated with any challenges/issues affecting the work
Conduct regular partner and pipe-line reviews and provide an accurate forecast against the quarterly sales quota and KPIs.
Making sure the team is using the Veeam CRM system (Salesforce.com) on a regular basis and log all the activities and updates there
Participate in management meetings and take responsibility for sales improvement initiatives and other assigned actions;
Maintaining and promoting a successful and positive work environment;
The obligation to report and record in a timely manner the complete and correct data required for all internal systems;
Any other service tasks and responsibilities assigned by the department manager.
Bachelor's Degree required (a combination of education and experience will be considered)
Fluent English (reading/writing/speaking)
Business-to-business (B2B) sales experience of high-tech products/services is preferred
Experience in people/team management is preferred
Knowledge of virtualization industry and the ability to relay information to potential customers
Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
Salesforce.com is preferred