Procurement Services- Category Manager

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities.


WNS Romania is a leading provider of end-to-end BPM solutions in Europe. We are strategic partner to our clients for delivering a full range of basic to complex business processes.
We understand European business while maintaining a global context. We have stood by this statement since our inception in 2008.

Our core capabilities are around German, Italian, Spanish, French, English languages across F&A, Procurement and Customer Service Interaction Services. We have over 11 clients and more than 450 employees across multiple industries like: Insurance, Travel & Leisure, Manufacturing, Market Intelligence, Music & Entertainment and Specialty Minerals.

We are most admired for our people, partnership approach, performance and domain expertise.

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Knowledge, Skills and Abilities

?         Deep understanding of category management methods and approaches and an ability to apply various concepts to category-level activities at the client

?         Expertise in one or more indirect spend categories (e.g. MRO, Capital, Professional Services, HR, IT, Marketing, Logistics, etc.), including understanding external market dynamics, top suppliers, market trends and highlights, and procurement strategies

?         Ability to determine the appropriate procurement strategy for assigned categories and business requirements

?         Excellent written and verbal communication and presentation skills

?         Excellent problem-solving skills and the ability to provide custom solutions to address the client's challenges

?         Ability to manage and prioritize multiple projects and initiatives simultaneously

?         Strong leadership skills, including ability to motivate and manage people

?         Proficiency using Microsoft Office tools such as Excel, Word and PowerPoint

?         Ability to think about categories at a holistic, strategic level - is capable of developing a category plan to comprehensively think about short-, medium- and long-term needs of the category

?         Can build collaborative and proactive relationships with business stakeholders

?         Has broad S2C/S2P procurement knowledge and understands how to think about all procurement levers to positively impact a category

?         Good analytical skills; can draw insights from data

?         Has a deeper understanding of targeted procurement categories, and can draw from experiences and market intelligence to apply insights to the categories under consideration

?         Understands how to build a business case, and/or work in alignment with stakeholders to truly understand their requirements and convert it to procurement intervention priorities

Required Education and Experience

?         Bachelor's Degree or equivalent work experience is required

• MBA or master's degree in supply chain, operations, or business preferred

?         Minimum of 8 years of related work experience within category management, sourcing, or procurement consulting

Job Purpose / Summary

The Category Manager's primary responsibility is to develop and execute global and regional strategies for indirect spend categories for a single, dedicated WNS-Denali client account. He or she is also responsible for developing a strategic sourcing pipeline, building and launching of RFIs/RFPs, planning and executing negotiation strategies, contracting, and managing supplier relationships. A successful Category Manager will drive year over year savings while ensuring quality and service level requirements are met.

This role frequently interacts with senior members of the client's organization, so he or she must have excellent communication skills and be comfortable leading and participating in discussions across levels and cultures.

In addition to category management responsibilities, the Category Manager may have people management responsibilities for up to 8 team members of various levels ranging from analyst to senior associate across strategic sourcing, sourcing execution, contracting, and procurement operations. He or she is also responsible for creating a positive work environment and fostering cross-functional and cross-regional collaboration.

Key Responsibilities / Job Duties

?         Developing and executing category strategies with a focus on developing a supply base to meet the changing requirements of the assigned category, analyzing market trends and business environment, and long term commercial strategic direction

?         Leading supplier negotiations within a framework of a strategic contractual relationship

?         Managing overall supplier relationships including supplier performance, capability development, contracting, risk mitigation, cost savings, and quality improvements

?         Identifying cost savings through negotiations, event driven activities, and alternate sourcing strategies to achieve assigned cost reduction goals.

?         Managing the team's objective setting, performance, career growth, training, and competency development

?         Acting as the escalation point for the category team, communicating and resolving operational issues, and escalating to the Regional Delivery Lead as necessary

Job Description

Job Purpose / Summary

The Category Manager's primary responsibility is to develop and execute global and regional strategies for indirect spend categories for a single, dedicated WNS-Denali client account. He or she is also responsible for developing a strategic sourcing pipeline, building and launching of RFIs/RFPs, planning and executing negotiation strategies, contracting, and managing supplier relationships. A successful Category Manager will drive year over year savings while ensuring quality and service level requirements are met.

This role frequently interacts with senior members of the client's organization, so he or she must have excellent communication skills and be comfortable leading and participating in discussions across levels and cultures.

In addition to category management responsibilities, the Category Manager may have people management responsibilities for up to 8 team members of various levels ranging from analyst to senior associate across strategic sourcing, sourcing execution, contracting, and procurement operations. He or she is also responsible for creating a positive work environment and fostering cross-functional and cross-regional collaboration.

Key Responsibilities / Job Duties

?         Developing and executing category strategies with a focus on developing a supply base to meet the changing requirements of the assigned category, analyzing market trends and business environment, and long term commercial strategic direction

?         Leading supplier negotiations within a framework of a strategic contractual relationship

?         Managing overall supplier relationships including supplier performance, capability development, contracting, risk mitigation, cost savings, and quality improvements

?         Identifying cost savings through negotiations, event driven activities, and alternate sourcing strategies to achieve assigned cost reduction goals.

?         Managing the team's objective setting, performance, career growth, training, and competency development

?         Acting as the escalation point for the category team, communicating and resolving operational issues, and escalating to the Regional Delivery Lead as necessary