Junior Fraud Advisor with Spanish

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

With these skills you are a great candidate:

• Curious by nature and with a passion to investigate
• Very good communication skills
• Analytical and logical skills
• Spanish language - advanced
• Good English level
• Understanding telecommunications industry, products and services can be an advantage
• Experience in fraud prevention activities is an advantage.

With these activities you will have a great impact on our business:

• Monitor and analyze the customer base and use of services to identify and stop suspicious fraud activities.
• Conduct detailed analysis of fraud risk cases to confirm or deny the intention of fraud.
• Regularly monitor transactions that have been reported as being at risk of fraud.
• Identify and address threats that put Vodafone and its customers at risk of either financial or reputation loss
• Identify new fraud behaviors & patterns and enrich the detection methods.

Sounds like the perfect job? We’ve got even more to offer:
• WFH - Hybrid approach
• Annual Company Bonus
• Medical and dental services
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• Getting in on the ground floor of and technology changing company
#_VOIS