Inside Sales Team Leader, ISA, UK&I

The Team Leader is responsible for managing Inside Sales team to execute on a sales strategy to meet/exceed sales quota for a given territory through setting business goals and managing the performance of Individual Contributors. Team Leader is also responsible for career planning and development of team members

Responsibilities

• Hiring and onboarding of new team members

• Executing on a sales strategy to meet/exceed regional and team revenue targets, setting role-based targets, conducting performance management and ensure that the team meets their roles- based KPI's;

• Ensure that the sales plan is aligned with and supports the corporate revenue goals;

• Collaborating with Regional/Country manager and field sales employees on territory planning and execution.

• Ensure Veeam Core Values are being carried out by all employees on the team;

• Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories;

• Work with internal training team to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires);

• Coordinate sales activities, develop and mentor staff to drive performance and career development;

• Should act as a "go-to" person for the team for any kind of operational and work related issues that they might encounter during the course of their employment;

• Making sure the team is aware of all changes in the process/tools by providing clear instructions/information to the team;

• Conduct regular one to one meetings with team members to provide them constructive feedback on their performance;

• Implementing new initiatives and making sure all staff understand them and abide by them;

• Facilitate problem solving and collaboration;

• Intervene when necessary to aid the group in resolving issues;

• Keep direct and upper management updated with any challenges/issues affecting the work

• Making sure the team is using the Veeam CRM system (Salesforce.com) on a regular basis and log all the activities and updates there

• Participate in management meetings and take responsibility for sales improvement initiatives and other assigned actions;

• Maintaining and promoting a successful and positive work environment;

• The obligation to report and record in a timely manner the complete and correct data required for all internal systems;

• Any other service tasks and responsibilities assigned by the department manager.

Requirements

• Bachelor's Degree required (a combination of education and experience will be considered)

• Fluent English (reading/writing/speaking)

• Business-to-business (B2B) sales experience of high-tech products/services is preferred

• Experience in people/team management is preferred

• Knowledge of virtualization industry and the ability to relay information to potential customers

• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)

• Salesforce.com is preferred