Indigo EMEA Care Center with French
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Employer: | Prohuman |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 15.07.2022 |
Remote work: | On-site |
With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.
Requirements
• Fluent in French
• Team player
• Organizational skills
• Customer oriented
• Ability to work under pressure/deadlines
• Ability to handle conflict situations
• Multitasking abilities
• Analytical skills, Excel is a plus
Indigo Training Registration:
• Participant Prerequisite check
• Funding check & Scheduling
• Entry data in Training Registration tools
• Customer 1st notification & Final confirmation
Case support and SP order in Service One platform
• case open/update/part order. Forward to IT Focal point all errors notified by the customers: eg SP missing, error login account, missing or wrong contract set-up for specific press, SP with wrong pricing.
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