Junior Customer Support Advisor with German -Welcome bonus

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Employer: Concentrix Romania
Domain:
  • Customer Support - Client Service
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • nationwide
    Updated at: 15.07.2022
    Short company description

    With some of the world’s biggest and most well-known brands as our clients, chances are you’ve already interacted with Concentrix!  Whether you’re buying a pair of jeans online, or calling tech support about your new headphones, we’re behind the scenes making the customer experience smoother. But we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights.

    Concentrix. A passionate company powered by passionate people.

    Requirements

    Our client is a well-known brand specialized in software for the creation and publication of a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.

    So, what’s the role all about?

    To provide phone/ e-mail assistance to German customers regarding technical issues To provide tool support to customers (how to fix errors, bugs) based on the knowledge from our internal training To listen carefully to customer needs To be able to understand client requests and provide solutions

    Our top candidate has:

    B2/C1 level of German (verbal and written)
    B1/B2 level of English (verbal and written)
    Willingness to start a career in a multinational working environment
    Interest in learning and developing new skills on the job
    Advanced PC skills
    Motivation and flexibility
    Team spirit

    Responsibilities

    Why work for Concentrix?

    Full-paid training and continuous support on the job
    Career growth and promotion opportunities within the company
    Indefinite contract period
    Attractive salary package
    Welcome bonus
    Private medical healthcare
    Monthly meal tickets
    Referral bonus
    Deduction of sport activities & goods
    Christmas & Easter Vouchers
    Full time position (Monday – Friday - 40 hours per week)

    Other info

    Who are we:

    With colleagues all over the world, we specialise in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.

    We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognise that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.

    We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more ! (Like, lots more.)

    Apply today to find out more!