Junior Customer Support Advisor with German -Welcome bonus
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With some of the world’s biggest and most well-known brands as our clients, chances are you’ve already interacted with Concentrix! Whether you’re buying a pair of jeans online, or calling tech support about your new headphones, we’re behind the scenes making the customer experience smoother. But we do more than just customer service! Concentrix helps clients with everything from consulting and technology services to analytics and insights.
Concentrix. A passionate company powered by passionate people.
Our client is a well-known brand specialized in software for the creation and publication of a wide range of content, including graphics, photography, illustration, animation, multimedia/video, motion pictures, and print.
So, what’s the role all about?
To provide phone/ e-mail assistance to German customers regarding technical issues To provide tool support to customers (how to fix errors, bugs) based on the knowledge from our internal training To listen carefully to customer needs To be able to understand client requests and provide solutions
Our top candidate has:
B2/C1 level of German (verbal and written)
B1/B2 level of English (verbal and written)
Willingness to start a career in a multinational working environment
Interest in learning and developing new skills on the job
Advanced PC skills
Motivation and flexibility
Why work for Concentrix?
Full-paid training and continuous support on the job
Career growth and promotion opportunities within the company
Indefinite contract period
Attractive salary package
Private medical healthcare
Monthly meal tickets
Deduction of sport activities & goods
Christmas & Easter Vouchers
Full time position (Monday – Friday - 40 hours per week)
Who are we:
With colleagues all over the world, we specialise in creating exceptional customer experiences and driving digital transformation for some of the world’s biggest and best companies.
We’re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognise that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.
We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more ! (Like, lots more.)
Apply today to find out more!