German speaker 2nd Line Configuration Support Engineer

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Angajator: Vodafone Intelligent Solutions (_VOIS)
Domeniu:
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 07.09.2022
    Remote work: On-site
    Scurta descriere a companiei

    _VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

    Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

    _VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

    Cerinte

    With these skills you are a great candidate:

    • Good knowledge of German language (B2-C1 level)
    • Knowledge and experience in telecommunication services and technologies
    • General knowledge of a mobile network architecture (2G, 3G, 4G) with experience in main vendors technologies
    • Team working oriented
    • Good knowledge of the English language;
    • (Software development skill is a plus)
    • Nice to have: University degree: faculty of Electronics , Telecommunications and Information Technology, Faculty of Automatic Control and Computer Science, Cybernetics, Informatics
    • 1-2 years of experience in Telecommunication

    Responsabilitati

    With these activities you will have a great impact on our business:

    • Coordinate the implementation of network complex changes ensuring quality of service according to operational procedures.
    • Make the adequate WOs allocation to the Operational teams involved in execution, coordinate the implementation, scheduling and prioritization for WOs execution in accordance with network development needs and proposed deadlines.
    • Provide regular or by request reports related to Operational activities for performance monitoring and compliance to the agreed SLA.
    • Act as SPOC for Operational teams, assure Operational Introduction of new projects, keep track of their implementation, inform upon major network changes.
    • Apply the operational procedures related to temporary services deactivation and the proper notifications to the relevant entities according to agreed protocols.

    Alte informatii

    Sounds like the perfect job? We’ve got even more to offer:
    • WFH - Hybrid approach
    • Medical and dental services
    • Life insurance
    • Dedicated employee phone subscription
    • Special discounts for gyms and retailers
    • Annual Company Bonus
    • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
    • You get to work with tried and trusted web-technology
    • Getting in on the ground floor of and technology changing company
    • Flexible Vacation – Take time off when you need it, we trust you!
    #_VOIS

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