Graphics Collections Analyst With English and Italian Skills

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Employer: HP Inc.
  • Acquisitions - Logistics - Supplies
  • Insurances - Financial Intermediaries
  • Accounting - Finance
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 07.08.2022

    What will your role be? As a Collection Analyst you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. What will your day consist of?

    • You will lead communication with a key customer portfolio developing trusted relationship
    • You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
    • You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
    • You will facilitate challenging solutions by involving other HP teams in working with the customer
    • You will advise the Credit Analysts, Sales, Account Management teams on collection risks
    • You will lead and/or participate in business enhancement projects across geographies
    Who are we looking for?
    • strong collaborator with excellent English and another foreign language (German, Italian, French, Spanish preferably)
      • excellent customer skills and incredible focus on trust and credibility to influence action
      • ability to build relationship across teams and cultures
      • a unique voice and a talent to challenge status quo processes
    • An  independent result-oriented professional  with:
      • Drive & a creative power to meet continuous challenges of the role
      • Proven problem-solving skills
    • An  excellent Collection analyst  with:
      • Foundational understanding of collection and financial concepts
      • Proven analytical skills coupled with willingness to continuously learn 
      • Solid computer literacy, curious to work with various technical tools  to gain efficiencies
      • Typically 2-4 years of experience, preferably in collections / completed university degree with some experience in collection considered an advantage
    How will we help your personal and professional development?
    • We don’t label you or your performance, we look to help you grow your unique potential
    • Trainings, workshops and access to more than 10,000 wisdom nuggets via our learning platform and programs on all key professional and leadership skills you can imagine
    • New disruptive technology introductions sessions
    We love our work environment. We think you will too:
    • It’s a friendly atmosphere with supportive leaders to bring your creativity to max
    • Work-life balance support including flex-time arrangements and work from home opportunities
    • Corporate Social Responsibility initiatives to help you make an impact to communities at large
    Your additional benefits package:
    • Medical services subscription
    • 24 paid holidays
    • Lunch tickets
    • Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
    • Wellness program, Multisport card and free coffee, tea and fruits
    • Vendors discount program (Restaurants, cinema, clothing, and other)