Customer Sales Support with French
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Employer: | Prohuman |
Domain: |
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Job type: | full-time |
Job level: | Student/Graduate |
Location: |
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Updated at: | 03.06.2022 |
Remote work: | On-site |
With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.
Requirements
We are looking for a candidate with:
2-3 years work experince in customer interaction Excellent time management Problems identification and strategic thinking Solution oriented Strong communication skills Bachelor degree or in course of obtaining Fluency in English and French
1. Consultancy & Design of Product Offering:
• Key contact for the Sales organization for Customer E-Catalogue and Portal related matters
• Guide Sales and implement optimal catalogue structure
• Proactively informs Sales/Customer on any major change in offering or pricing
• Provide B2B solution consultancy (no B2Bi)
• Provide consultancy on product offering and pricing
• Performs triage on issues and redirects to appropriate teams
2. Catalogue Deployment & Maintenance:
• Drive Catalogue set-up & maintenance in line with Sales and Customer requirements
• Proactively manage EOL and NPI in customer offering and catalogue
• Manage offering and pricing update across BUs
G.A.06032022-1619
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