Account Receivale Collection with German/french

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Angajator: ManpowerGroup Romania
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: Student/Absolvent
  • Actualizat la: 25.06.2022
    Scurta descriere a companiei

    De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.


    - Limba Germana/Franceza nivel B2 - C1
    - Limba engleza nivel B2
    - Minima experienta in munca (customer support/call center/collection etc)
    -atitudine pozitiva, dorinta de evolutie


    • Perform customer account verification, research, issue resolution and collection activities such as email and outbound call.
    • Reach out to the business unit’s sales team and counterparts to resolve customer disputes.
    • Monitor and track status of ServiceNow tickets assigned to the team.
    • Work closely with cash application analyst relative to payment posting based on customer remittance advice in an accurate and timely manner; redirecting incorrect payments as appropriate
    • Processing and monitoring customer credit exposure (including coordination with Operating Company to appropriately manage customer relationships),
    • Monitoring for overdue accounts, potential collection problems, maintenance and release of credit holds
    • Preparation, maintenance, updating, submission and presentation of collection reports and aging of receivables
    • Facilitates customer information updates with Master Data Management (MDM)
    • Perform payment issue investigation leading towards issue resolution by working closely with Sales, Customer Service, Operations and Shipping groups
    • Maintain productivity and meet service level agreements in a complex environment, including working with and referencing data in legacy accounting systems
    • Assist with other projects or duties as assigned, including continuous improvement efforts