Error Manager for Smart Access - HEAT CE (TM)

We are looking for an experience Error Manager to work with us for a smart access product, leading all the customer problem reports through entire process. Every product has his market life, and this product being at it's second generation, is one of the "icebreakers" of a revolutionary vehicle access/start using own smartphone for own car, and much more.... By today, only few cars had such a future, and we all contribute to next generation, always connected, always on. Many challenging tasks will keep you motivated, and you will be proud to see your developed product implemented in the car. Innovation is in every mind; we just want to rediscover it. Involved as Error Manager (EM) in the team "Application development" for an electronic product type: Continental Smart Access (COSMA).

The EM is responsible for the following activities:

* Main interface to the customer for highest priority errors across disciplines;
* Receive and track errors found by customer or internally;
* Decide together with the team on an analysis method / path of action;
* Communicate the action plan and time schedule for issue solving to customer and internal stakeholders;
* Track and report on the progress of issues;
* Create management summaries (e.g. Powerpoint slides) when necessary;
* Help to overcome obstacles (e.g. in communication across disciplines, projects and companies);
* Organize debug sessions on the customer cars (on site or remote).

Job Requirements:

* Detailed knowledge about the product architecture, especially SW architecture;
* Knowledge about structured problem solving (e.g. Ishikawa diagram);
* Excellent communication skills on technical and management level;
* Ability to learn fast;
* Ability to represent Continentals interests in front of customer management;
* Focused, independent, and structured working style
* Background in SW development is helpful;
* Bachelor/Master Degree in Engineering (e.g. Software, Electrical Eng.). Alternative: Bachelor or Master with appropriate experience;
* At least 3 years in the automotive or (consumer) electronics industry, preferable in a variety of functions;
* Several years of work experience in preferably two technical fields, e.g. Software, System, ... and experience in project management; managed at least one discipline work product into a project.

What we offer:

Pay for Performance:

* Achievement Bonuses and Rewards;
* Relocation Bonus for non-Timisoara Residents;
* Recommendation Bonuses for new team members;
* Flexibility Program including flexible hours, mobile work and sabbaticals.

Wellbeing:

* Health & Wellness (Private Health Insurance, Life Insurance, Sport activities etc.);
* Different discounts (glasses, tires, medical, shopping);
* In-house restaurant & coffee corners.

Life-Long Learning:

* Technical, Soft Skills & Leadership trainings;
* Dedicated Programs and Conferences;
* Free Language Courses (English, German, French etc);
* Access to e-learning platforms;
* Career development opportunities (local and international);
* Internal development communities (Experts, Agile Community of Practice, Artificial Intelligence etc).

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of i33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The Automotive group sector comprises technologies for passive safety, brake, chassis, motion and motion control systems. Innovative solutions for assisted and automated driving, display and operating technologies, as well as audio and camera solutions for the vehicle interior, are also part of the portfolio, as is intelligent information and communication technology for the mobility services of fleet operators and commercial vehicle manufacturers. Comprehensive activities relating to connectivity technologies, vehicle electronics and high-performance computers round off the range of products and services