Senior Customer Service Specialist

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Angajator: Humangest Group
  • Achizitii - Logistica - Aprovizionare
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Timisoara
  • Actualizat la: 23.06.2022
    Scurta descriere a companiei

    Humangest Romania este parte a grupului SGB Humangest Holding, grup cu capital integral italian, specializat in consultanta in domeniul resurselor umane. Obiectivul nostru este sa oferim partenerilor, candidatii potriviti nevoilor lor, precum si idei inovatoare pentru problemele ce pot aparea in domeniul resurselor umane. Humangest Group iti ofera solutii in gasirea unui loc de munca, atat in cadrul echipei noastre, cat si in cadrul companiilor client.


    What critical skills are needed for this position?
    - University Degree;
    - English – intermediate level;
    - German – beginner/medium level;
    - Knowledge of ERP – SAP;
    - Good standard of ability with Microsoft Office applications;
    - Preferred minimum of 1-2 years’ experience in a Customer Services environment;


    What will be your duties and responsibilities in this job?
    - Successful and timely booking and lifecycle handling of all product orders;
    - Support local office support with all required administration activities;
    - Customer order processing in ERP system;
    - Ensure good document control;
    - Work within guidelines of Global policies and processes;
    - Creation/extension materials and Maintain Price List;
    - Follow up activities for customer invoicing to ensure better cash flow;
    - Coordination for Cost Invoice from factory;
    - Outbound & Return Logistics Issues.

    Alte informatii

    We offer:
    - Competitive salary;
    - Meal tickets;
    - Language allowance;
    - Transportation allowance;
    - Medical subscription.