Customer Care Representative - Turkish

Angajator: Gi Group Romania
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 02.07.2022
    Scurta descriere a companiei

    Gi Group este una dintre cele mai mari companii de resurse umane la nivel mondial, oferind servicii pentru dezvoltarea pieței forței de muncă. Grupul oferă servicii de muncă temporară și permanentă, recrutare și selecție, servicii de consultanță și training cât și alte servicii complementare.

    Cerinte

    Key Attributes:
    - Good customer relationship management skills;
    - Ability to absorb and then fully communicate technical information and data;
    - Approachable, adaptable and solution-orientated;
    - Very organized, reliable and consistent;
    - Tenacious, Dedicated and Self-sufficient;

    Qualifications:
    - Fluency in English and Turkish.
    - At least 1 year of experience in customer support field is mandatory requested;
    - Being interested/ motivated to learn more about power electronics.

    Responsabilitati

    - Provide after-sales assistance for the Solar products developed by the client, by phone8 and by mail, to the customers from Europe, Australia, North America, MEA;
    - Responsible for Network Upgrade/Swap according to the team planning;
    - Responsibilities include but not limited to: Monitoring, updating Quality analysis and improvement processes.

    Alte informatii

    -Motivational salary package and annual performance bonus;
    -Gym discounts;
    -Private Medical Insurance;
    -Paid 4 hours leave per month;