German Order Management

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

Fluent German and B2 English

Computer literacy (MS Office, Internet, ticketing systems)

Good communication skills (both written and verbal)

Strong analytical skills with an ability to solve a problem and track the resolution process

Rigorous and accurate working style

Basic domain knowledge

Previous experience in Customer relations management / order management / supply chain / logistics would represent an advantage

The Order Management Specialist has the responsibility to manage dealer/distributor orders daily. They are the key link in communication with our customers for order/inventory questions

Management of all incoming requests/orders

Addressing all written/verbal requests and complaints received from the customers

Process improvements proposals/implementation

Manages customer relationship through providing daily operational support

Communicates all relevant information and ensures customer satisfaction regarding the activities in scope

Keeps Customer informed of progress at all stages

Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures

Fully remote work;
Relocation package;
Opportunity to work for one of the biggest brands in the world in a unique work environment;
Great career opportunity with a leading international outsourcing company;
Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);
Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on monthly basis depending on each employees’ needs.

Why choose Recruitment Agency: You are given extra support in preparing for interviews / You can ask for your application feedback anytime via email or phone / All our services to job seekers are free of charge / We also offer bonus scheme to candidates.

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