French Benefits Admin role in Bucharest - Remote Job

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Employer: DK Global Recruitment
Domain:
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 23.05.2022
    Short company description

    DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector, we have developed advanced skills that we use to help Companies relocate candidates globally, and assist candidates to relocate smoothly and find their desired employment.

    Requirements

    • Fluent French and English
    • Graduation/high school degree
    • 0 to 3 years domain knowledge
    • Excellent time management skills with a proven ability to meet deadlines.
    • Customer Centricity
    • Time management and Quality management
    • Commitment for excellence
    • Proficient in MS-Office (preferably Excel)
    • Results driven
    • Foster teamwork

    Responsibilities

    • Benefits administration/allocation/tracking
    • Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements
    • Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes
    • Develops, coordinates, and enforces systems, policies, procedures, and productivity standards
    • Adhere compliance and generate control reports
    • Audit Management - Active participation in internal/external audits
    • Escalation management
    • Generating scheduled/ ad-hoc reports
    • Responds to customers enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary.
    • Gains the trust of the customer through the provision of accurate and timely information and support services.
    • Records all information accurately on appropriate systems.
    • Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager.

    Other info

    We offer:
    • Christmas bonus
    • Medical subscription
    • Life insurance
    • Annual merit salary increase based on performance,
    • Monthly budget for Flexible
    Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.