Customer Specialist with French
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Talent Stream is looking to join forces and place candidates who:
- Have minimum three (3) years worth of experience
- Throughout their career, have achieved excellent results they are proud of
- Are looking for the right organization where they can make a long-lasting, positive contribution
Modern recruitment requires a higher degree of professionalism and client service standards which exceed the ones practiced today on the Romanian market.
What would you bring to the team?
• Customer Focus & Customer Relationship;
• Data Collection and Processing
• Business Analysis & Proactivity
• Problem solving & Decision making
• Teamwork and collaboration
• Higher education
• Attention to details
• Stress resistance
• English & French
• Excel, Outlook: medium-full proficiency
• Nice to have: SAP/Oracle experience
Support to Customers and Service Providers:
• Provide operational support to our partners and customers through different channels of communication – assistance for system requests, processes improvements and claims resolution
• Correct and timely setting of manual prices and commercial requests based on contracts received
• Performing internal control processes applicable to prices and commercial requests based on contracts
• Guarantee the billing process for the customers, including compliance of their tax provisions – process made through data gathering and manipulation, in order to analyse the customers management of vehicle inflows
• Issuing reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendars
• Proposal for measures to improve practices within the day by day activities
• Creating missing procedures and updating existing ones for processes in the area of responsibility