Customer Specialist with French

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Angajator: Talent Stream
Domeniu:
  • Customer support - Client service
  • Import-Export
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 15.06.2022
    Scurta descriere a companiei

    Talent Stream is looking to join forces and place candidates who:
    - Have minimum three (3) years worth of experience
    - Throughout their career, have achieved excellent results they are proud of
    - Are looking for the right organization where they can make a long-lasting, positive contribution

    Modern recruitment requires a higher degree of professionalism and client service standards which exceed the ones practiced today on the Romanian market.

    Cerinte

    What would you bring to the team?
    • Customer Focus & Customer Relationship;
    • Data Collection and Processing
    • Business Analysis & Proactivity
    • Problem solving & Decision making
    • Teamwork and collaboration
    • Higher education
    • Attention to details
    • Adaptability
    • Stress resistance
    • English & French
    • Excel, Outlook: medium-full proficiency
    • Nice to have: SAP/Oracle experience

    Responsabilitati

    Support to Customers and Service Providers:
    • Provide operational support to our partners and customers through different channels of communication – assistance for system requests, processes improvements and claims resolution
    • Correct and timely setting of manual prices and commercial requests based on contracts received
    • Performing internal control processes applicable to prices and commercial requests based on contracts
    • Guarantee the billing process for the customers, including compliance of their tax provisions – process made through data gathering and manipulation, in order to analyse the customers management of vehicle inflows
    • Issuing reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendars
    • Proposal for measures to improve practices within the day by day activities
    • Creating missing procedures and updating existing ones for processes in the area of responsibility